How long with my order take?
We use DHL to ship orders. Please note you may incur a customs/import fee for purchases outside the United Kingdom. Delivery can take 2-4 (UK only) (4-7 international) business days. Customised wigs may take up to 3-4 weeks.
Can the hair be coloured or bleached?
Yes! We highly recommend using a professional to bleach the hair so that you get the results you want. Colouring the hair yourself can be risky and may not come out the colour you want. Always use a good quality hair dye and test a small sample first.
What type of hair care products should I use?
Treat the hair as if it is your own hair. Use a good quality shampoo and conditioner. Conditioning the hair will keep the hair soft and manageable.
How to avoid tangle hair?
Dryness, split ends, and friction all contribute to knotty hair. Keep your hair well-moisturised to give it some 'slip'. Snip out split ends as you see them, split hairs are damaged hairs, and the roughness and increased volume of splits can easily create tangles. Make sure you are using gentle hair care techniques to keep your hair free of damage.
Will the hair look exactly like the picture?
The picture is to give you an idea of the hair texture. They will be a slight variations between the wigs as each is hand made.
Can the hair be straightened or curled?
Treat the hair as if it is your own. You can use a flat iron/straightener or tongs. However, remember too much heat can damage the hair, which means the hair will not last as long.